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Recent posts by Keypro

1 min read

We Are Recruiting - HR Specialist

By Keypro on Aug 5, 2022 1:09:52 PM

Hi, we're Keypro, a Nordic team of about 100 software professionals, GIS experts, and network engineers. We make software to plan, manage, and optimize telecom and utility networks so that critical infrastructure is protected and societies can continue to prosper. Since 1995, we've made our software with tender loving care for over 300 customers worldwide.

Topics: Recruitment
2 min read

Water utility customer communications

By Keypro on Jun 23, 2022 12:56:33 PM

In what situations do water utilities usually want to communicate with customers?

KeyAqua's Short Message Service (SMS) and fault map feature help you quickly inform customers and water users comprehensively about network disruptions or planned outages. The traditional informing households with paper bulletins, is too laborious and the delivery of the message is uncertain and slow. In addition to the text message, a fault map can be embedded on the water supply company's website, which visually describes the extent of the disturbance. This map extract will also be sent to the customers with a text message if necessary.

Why is real-time communication important?

Fast and reliable communication is important because the effects of a disturbance may even be related to water quality. For example, if you are prompted to boil water, it is critical that the message reach as many water users as possible as quickly as possible. Even in the event of a water outage, the water consumer will benefit from the information when the message arrives without delay. In addition, the more comprehensive the recipient of the message, the less customers of the water utility call the customer service. Thus, real-time communication reduces the impact of disruption on water consumers and improves customer satisfaction, as well as reducing the need for customer service resources.

In what different ways can you communicate with customers through KeyAqua? What are the options?

Customer communication works either completely independently (without KeyAqua network management) or as an optional feature to KeyAqua. The message can be sent via SMS, voicemail, email, and fault map. It is also possible to communicate to different groups: either direct customers only (data is obtained from the customer information system) or population-based. In Finland, population-based communications, information can be retrieved from the register on a regional basis, which provides all non-secret adult numbers. There may be country specific differences for this service. In addition, KeyAqua has a service where water users can add their numbers or prohibit to receive any messages.

What is the best feature in KeyAquan's SMS + fault map service and why?

Thanks to a highly automated system, all information with a message and a fault map can be sent to customers / residents in less than a minute.

An easy and fast-to-use browser-based service that offers the best possible coverage for reaching water users as well as local residents. The information is therefore user-friendly and also improves the service of the water utility, ie customer satisfaction.

Topics: Water
1 min read

Recruitment ended - Software Tester

By Keypro on Jun 13, 2022 1:19:50 PM

Keypro Oy is a Finnish software and service company specializing in network and spatial data solutions with more than twenty years of professionalism.

Topics: Recruitment
1 min read

Recruitment ended - IT Specialist

By Keypro on Jun 13, 2022 1:15:23 PM

Keypro is a Finnish multi-expert in the field of geospatial solution and network information software. We develop world-class software and various expert services in areas that are critical to society. They include telecommunications, water supply, lighting and energy distribution networks.

Topics: Recruitment
2 min read

Recruitment ended - Marketing Manager

By Keypro on Jun 13, 2022 8:29:58 AM

As we’re growing and expanding, we are looking for a new Marketing Manager.

Topics: Recruitment
1 min read

Career stories: Laura

By Keypro on Jun 12, 2022 6:00:00 AM

Name and title: Laura and I work as an software development testing team and marketing assistant

Tell us about yourself and why you applied to Keypro for work?

I am Laura and I started my career at Keypro as a summer job in customer service as part of the cable lookup service team. I later became part of the testing team and am still working full time as part of the testing team. In addition, I run the social media side of Keypro for Facebook and advertising campaigns. I originally applied to Keypro for summer jobs, but I stayed in the company after getting a permanent job. My decision to stay in the company for a longer period of time was influenced by the desire to develop professionally and to work in this company. I live with my family in Joensuu, so it’s great to have an international company of this size in our city.

Tell us about your normal working day?

My usual working day at Keypro involves testing new version updates in client environments. Our testing team supports the work of application developers by testing different client environments after new application version updates before making updates to the environments used by customers. The work requires precision and attention to details. The work also includes documentation and teamwork between both your own and other teams. Marketing related work includes planning advertising campaigns for different customers, collecting results and reporting.

How do you relax?

I relax the most by spending my free time with my family outdoors and moving around in nature. My other hobbies are active swimming and gym training. I also relax by reading a good book.

Topics: Recruitment
2 min read

Career stories: Kari

By Keypro on May 29, 2022 6:00:00 AM

Name and profession: Kari - safe-to-dig -professional marinated in several different projects.

Tell us about yourself and why you applied to Keypro for work?

Hi everyone! I am called Kari, sometimes even someone might call me Kari-perkele.

I am an environmental technology engineer by training, but blood drew into the ICT industry nonetheless. At Keypro, my first career lasted more than 6 years in several different projects, then I changed company and returned back to the so-called roots in early 2021. Returning to Keypro was easy because there is a very professional and down to earth and relaxed atmosphere to work. The people are friendly and international. Keypro's software continues to internationalize with the help of the new owner Geomatikk, and it will be very interesting to see how company's internatinalization keeps growing.

Tell us about your normal working day?

In the excavation permit service, the first words I say to customers in the morning are “Cable lookup service”. During the call, we carefully review the area with the customer where the excavation will begin. After that, we will order a cable display for the destination, taking into account the customer's wishes. In this work, you must be in contact with the customer almost immediately from the start of the contract and be part of a chain that seeks to avoid cable damage. Contacts usually come by phone or email. We see the importance of the customer contacting us at a low threshold. We strive to help and guide the customer to the best of our knowledge and to carry out excavation without cable or infrastructure damages. The job requires precision and versatile IT skills. Good interaction with the customer is also important. Good language skills are useful, as customers can speak Swedish or English as their mother language, in addition to Finnish. It is therefore interesting to listen to customers' different dialects of Swedish…. night no matter how it went.

How do you relax?

I think the best thing is when I get to spend time with my family in nature or traveling. Meeting friends and acquaintances and playing with them (bowling, hockey, frisbee golf, biking, etc.) are also close to my heart. So much so-called. the nerd side of me too finds that i also really like playing online with the gang so that I can also use English language in the games.

Topics: Recruitment
1 min read

Keypro exhibiting FTTH 2022 Conference in Vienna 23-25th May 2022

By Keypro on May 16, 2022 1:21:27 PM

Keypro is exhibiting again at world’s largest fiber broadband summit, which will take place in Vienna 23.-25. May 2022 at Messe Wien Congress center. Visit our booth B20 and we will share our expertise on how to deploy fiber networks faster and how to maintain efficient operations by using state of the art interfaceable telecom GIS solution.

We will also participate on Monday in Workshop 7, 10.15-13.30 where we will talk about integrated data flow from PNI (Physical Network Inventory) and GIS (Geographical Information Solution) point of view. Come and hear how single source of truth prevents data barriers between different teams.

Join us at FTTH Conference 2022 – booth B20. We look forward to meeting you in Vienna.

Topics: Telecom
1 min read

Career stories: Noora

By Keypro on May 15, 2022 6:00:00 AM

Name and title: Noora and I work as Product Marketing Manager (KeyAqua, KeyGas, KeyDH)

Tell us about yourself and why you applied to Keypro for work?

Hi! I am Noora, 31, a water engineer from Kouvola. I used to work at the water utility as a design manager, and I switched to Keypro end of 2020. In this work, I was fascinated by internationality and place independence, and the opportunity to make a difference in globally important themes and to jointly develop and innovate solutions.

Tell us about your normal work day?

Every day is different. My biggest single job is to determine the future of a product, both at the top level and in concrete terms. Sometimes things are discussed or developed with partners, suitable in the form of usability testing or development meetings. Sometimes I do marketing tasks like product descriptions or video manuals. Sometimes we translate customer perspectives into our technical service, and sometimes reverse technical perspectives into customer language. I also like water training inside the house. Anyone who keeps a job includes both vision and ideation, and a concrete and technical perspective. The work therefore requires both creativity and engineering. I like that combination.

How do you relax?

I leave by rowing boat on a nearby hammock for the night. Or what's going on outside. My latest hobby is freediving, and I love the sense of peace that is beneath the surface.

Topics: Recruitment
1 min read

We are recruiting - GIS and support specialist

By Keypro on May 5, 2022 4:21:38 PM

Keypro is a Finnish software development company (part of Geomatikk group) in the field of geospatial solution and network information software. We develop world-class software and various expert services in areas that are critical to society. They include telecommunications, water supply, lighting and energy distribution networks.

Topics: Recruitment
1 min read

We are recruiting software developers

By Keypro on May 3, 2022 8:39:52 AM

Keypro is a Finnish multi-expert in the field of geospatial solutions and network information software. We develop world-class software and various expert services in areas that are critical to society. They include telecommunications, water supply, lighting and energy distribution networks.

Topics: Recruitment
1 min read

Career stories: Nam

By Keypro on May 1, 2022 6:00:00 AM

Topics: Recruitment
2 min read

Career Stories: Sari

By Keypro on Apr 5, 2022 9:01:57 AM

Tell us about yourself and how did you end up with Keypro?

Topics: Recruitment
2 min read

Career Stories: Janne

By Keypro on Mar 20, 2022 6:00:00 AM

 

Tell us about yourself and why did you want to work for Keypro Oy?

Topics: Recruitment
1 min read

We are recruiting - GIS and support specialist

By Keypro on Mar 14, 2022 9:07:49 AM

Keypro is a Finnish software development company (part of Geomatikk group) in the field of geospatial solution and network information software. We develop world-class software and various expert services in areas that are critical to society. They include telecommunications, water supply, lighting and energy distribution networks.

Topics: Recruitment
1 min read

We are recruiting - Software Developer

By Keypro on Mar 9, 2022 12:59:06 PM

Keypro is a Finnish software development company (part of Geomatikk group) in the field of geospatial solution and network information software. We develop world-class software and various expert services in areas that are critical to society. They include telecommunications, water supply, lighting and energy distribution networks.

Topics: Recruitment
2 min read

Career stories: Petri

By Keypro on Mar 6, 2022 6:00:00 AM

Petri T. has been working for Keypro for long time. We wanted to interview him and ask some questions about him and Keypro.

Tell us about yourself and why did you want to work for Keypro Oy?

Topics: Recruitment
1 min read

recruitment ended - Product Marketing Manager

By Keypro on Sep 9, 2021 8:07:57 AM

Keypro is now looking for Products Marketing Manager to strengthen the software development unit and work on building a vision and product strategy for Cable Network Information Systems and Asset Management product for domestic and international markets.

Topics: Recruitment
1 min read

recruitment ended - Customer Success Manager

By Keypro on Sep 9, 2021 8:04:37 AM

Keypro is now looking for Customer Success Manager to strengthen the partner network further. Are You the expert we are looking for?

Topics: Recruitment
1 min read

Fibernet opts for Keypro and PacketFront to streamline their FTTH roll-out

By Keypro on Sep 6, 2021 10:02:42 AM

Stockholm and Helsinki, 2021-9-6

Topics: Telecom Press Release
1 min read

Push throught network boundaries

By Keypro on Jun 11, 2021 10:19:44 AM

Topics: Telecom
2 min read

Geomatikk Group to join forces with Keypro Oy

By Keypro on May 31, 2021 9:55:14 AM

Helsinki, Finland and Oslo, Norway 31st May 2021: Geomatikk Group (“Geomatikk”), and Keypro Oy (“Keypro”) have signed a share purchase agreement, Geomatikk will under this agreement acquire 100% of the shares in Keypro Oy. Closing is planned on 10th June 2021, contingent upon approvals.

The terms of the transaction are not disclosed.

Keypro is a leading company within the Network Information System (NIS) sector in Europe, providing software to document various types of infrastructure, including electronic communication networks, electricity networks, water supply, gas distribution and district heating networks.

Geomatikk, which is already an industry leader in the Nordics and headquartered in Oslo, Norway, has recently entered the UK and is planning to expand further into the Northern European region. Geomatikk is backed by its majority investor Hg, a leading global investor in software and services.

The acquisition is a logical next step after Keypro and Geomatikk have cooperated for some time. Geomatikk is a distributor of Keypro software in Norway, Sweden and the UK, and the parties have developed a solution to exchange enquiries for the check before you dig service in Finland – launched this spring.

“Geomatikk and Keypro have complementary businesses and there are several advantages to joining forces and providing a complete offering of documentation and protection services for network owners.” says Knut Bratsberg, CEO of Geomatikk. “This is particularly true in the Fiber to the Home (FTTH) sector in Europe which is growing rapidly. There is increasing demand from customers for a combined software and services solution which we can now offer. Together we will continue to become a one-stop source for network owners and the construction industry across Northern Europe.”

Keypro Oy will continue as a separate legal entity with the same products and services following the acquisition. Becoming part of Geomatikk will provide more resources and opportunities for further development and market access for the Keypro software suite.

“These are very exciting times for Keypro and Geomatikk, with some great benefits to the customers of both businesses. This will, for instance, provide beneficial synergies in Finland – the countrywide field coverage of Geomatikk Finland is complementary to the strong offering provided by Keypro’s safe to dig service. Together both companies will look to improve the service for network owners and excavation companies,” said Ari Rummukainen, Chairman of Keypro.

For more information please contact:

Ari Rummukainen, Keypro, +358 5051 49631
Knut Bratsberg or Jarmo Jormakka, Geomatikk, +47 9013 1218 / +358 40 568 3355

Topics: Press Release collaboration
1 min read

Recruitment ended - Technical writer / Product trainer (Finnish)

By Keypro on May 10, 2021 12:16:27 PM

Työtehtäviisi kuuluvat tuotteidemme loppukäyttäjien dokumentaation tuottaminen ja asiakkaiden kouluttaminen tuotteiden käyttöön.

Tulet työskentelemään tiiviisti sovelluskehitystiimimme kanssa luodaksesi vahvan tuotetietämyksen, jolla saat tuotettua sisältöä loppukäyttäjädokumentaatioon (esim. käyttöohjekirjat). Tulet koordinoimaan käännöksiä ja muita tehtäviä tiimimme kanssa. Tehtäviisi kuuluu myös koulutusmateriaalien valmistaminen ja loppukäyttäjäkoulutus asiakkaillemme.

Arvostamme vastuun ottamista tehtävistä, proaktiivista otetta ja halua sekä oppia että opettaa uusia työtapoja, teknologioita ja sovelluksia. Edellytämme sinulta sujuvaa englannin kielen taitoa, halua oppia uutta, ottaa haltuun isoja asiakokonaisuuksia yksityiskohtia unohtamatta ja sujuvaa kirjallista ilmaisua.

Tarjoamme sinulle vakaan, monipuolisen ja kansainvälisen oppimis- ja kehittymisympäristön oletpa sitten aloittelija tai asiantuntija. Teknisen kirjoittajan/tuotekouluttajan tehtävä on kokoaikainen ja toistaiseksi voimassa oleva työsuhde kuuden kuukauden koeajalla.

Lähetä hakemuksesi palkkatoiveineen 28.5.2021 mennessä osoitteella careers@keypro.fi

Lisätietoja tehtävästä antaa Katja Kareinen katja.kareinen@keypro.fi

Kutsumme hakijoita haastatteluun jo hakuaikana. Tehtävä täytetään heti sopivan henkilön löydyttyä.

Topics: Recruitment
1 min read

Recruitment ended - software developers

By Keypro on Apr 13, 2021 11:02:34 AM

Keypro is a Finnish multi-expert in the field of geospatial solution and network information software. We develop world-class software and various expert services in areas that are critical to society. They include telecommunications, water supply, lighting and energy distribution networks.

Topics: Recruitment
1 min read

PacketFront Software and Keypro sign partnership

By Keypro on Mar 22, 2021 10:13:43 AM

Stockholm and Helsinki, 2021-03-24

Topics: Telecom Press Release
5 min read

Kaivulupa.fi Terms of use update

By Keypro on Mar 22, 2021 10:02:37 AM

Topics: collaboration Kaivulupa.fi
1 min read

Recruitment ended - Asiakaspalvelutyöntekijä (Finnish)

By Keypro on Feb 18, 2021 12:56:22 PM

Asiakaspalvelutyöntekijä Kaivulupa.fi -tiimiin, Keypro Oy, Joensuu.

Topics: Recruitment
1 min read

Recruitment ended - Software Architect

By Keypro on Jan 26, 2021 1:17:20 PM

Keypro is a Finnish multi-expert in the field of geospatial solution and network information software. We develop world-class software and various expert services in areas that are critical to society. They include telecommunications, water supply, lighting and energy distribution networks.

Topics: Recruitment
2 min read

Geomatikk Expands Partnership with Keypro to Provide GIS Solutions in the United Kingdom

By Keypro on Jan 12, 2021 9:46:35 AM

Oslo, Norway; Vantaa, Finland (January 12, 2021). Geomatikk and Keypro announce today the expansion of partnership between the companies, now also covering the United Kingdom.

Topics: Telecom Press Release collaboration
2 min read

Alliance Software and Keypro partnership in philippines

By Keypro on Dec 3, 2020 3:24:28 PM

Cebu, Philippines; Vantaa, Finland (December 4, 2020). We are happy to announce the strategic partnership between Alliance Software Inc., a leading Filipino IT solutions and services company, and Keypro Oy, a global Finnish company focused on streamlining Geographic Information Systems and network information management. This partnership aims to strengthen the digital network of utility companies in the Philippines by providing high quality, detailed, and up-to-date network information available to all stakeholders.

Topics: Water Press Release collaboration